Property management for African lodges

Lodge management,made for Africa.

Reservations, guest check-in and Mozambique compliance, together with reports and staff rosters.

hoyo.
ReservationsIllustrative
Reservations

October 2026

12 to 18 October
ConfirmedProvisional
Today at the lodge
Arrivals3Departures2In house8
Illustrative

One view of the rooms, the guests and the day ahead.

At work on the Mozambican coast

Running the front desk at Vilanculos Beach Lodge since September 2026.

  • 22 rooms
  • US dollars, metical and rand
  • English and Portuguese

Live in Hoyo

From the first booking
to the daily details.

The calendar, the guest and the paperwork. One place for the work behind every stay.

01Reservations

Every stay, on one calendar.

Keep direct and agency bookings in view, with room moves, deposits and balances in the same place.

  • Move bookings between rooms and manage provisional holds.
  • Track agency rate cards, deposits and outstanding balances.
hoyo.
ReservationsIllustrative
Reservations

October 2026

12 to 18 October
ConfirmedProvisional
Booking detailsA. MavelaDirect booking · 3 nights
DepositUS$ 200
BalanceUS$ 400
Illustrative

02Guests and digital check-in

A welcome with the details in hand.

Give guests a check-in in their language. Keep the details that make the next welcome a familiar one.

  • Digital check-in in English or Portuguese.
  • Passport and ID details captured once per stay, ready for immigration returns.
  • Allergies, anniversaries and repeat-guest records.
hoyo.
Guest profileIllustrative

Lina Marenga

Returning guest
Nationality
Portuguese
Identity document
Captured at check-in
Allergies
Peanuts
Guest notes
Anniversary in October
Digital check-in

Your details, ready for reception.

EN / PT
Illustrative

03Built for Mozambique

Guest details in. Paperwork prepared.

Turn the information captured at check-in into the returns and records your property needs.

  • Print-ready immigration returns for foreign guests.
  • Municipal tourism tax calculated per stay and totalled monthly.
  • Nationality, guest-night and occupancy statistics.

Hoyo helps organise and prepare the information you need into print-ready formats. You stay in control of what you submit.

hoyo.
Mozambique returnsIllustrative
October 2026

Immigration return

GuestNat.Guest-nights
A. MavelaZAF3
L. MarengaPRT4
C. VarelaPRT2
Municipal tourism tax✓
Monthly statistics✓
Review before submitting
Illustrative

04Reports and the daily sheet

See the numbers. Print the day.

Reports for the accounts. A daily sheet for the morning briefing. The same lodge, seen the way each team needs it.

  • Occupancy, balances, cancellations and multi-currency revenue.
  • Print every arrival, departure, room and note for reception.
hoyo.
ReportsIllustrative
Occupancy70%Sample figures
Morning briefing

Daily sheet

12 October 2026
01A. MavelaArrival
03L. MarengaAnniversary
05S. DlaminiDeparture
Illustrative

African hospitality, in the details

Built around your working day.

Three currencies. One desk.

Quote in US dollars and charge in metical or rand at the day’s market rate.

A choice of language.

Guest-facing check-in in English or Portuguese. Your guest chooses.

A place for paper.

Print the daily sheet and run the morning briefing from a clipboard.

What comes next

More connections. Clear on progress.

Channels, payments and connected finance are at different stages. Here is where each stands.

In certification

Channels and OTAs

Rates, availability and bookings through Channex. Our certification with Channex is in progress and no OTA is connected through Hoyo yet.

We confirm in writing which channels your property can use and when.

Rolling out

Payments by MozPay

Online Visa and Mastercard payments in meticais, switched on property by property. We confirm in writing how payments settle for your property before you take a payment.

MozPay fees are quoted per property, because they depend on your property's setup. Ask us for a rate for your lodge and we will put it in writing.

In development

Connected finance and POS

Hoyo will read invoices, receipts and till sessions from the system your accountant already uses.

Hoyo is not an AT certified invoicing system. In Mozambique those documents must come from a licensed system, so Hoyo will connect to yours and leave it as the fiscal system of record.

See the details and availability

Where Hoyo runs

Vilanculos Beach Lodge

Vilankulo, Inhambane, Mozambique

22 roomsBungalows and suites on one calendar
Live since September 2026At the front desk, every day

Built at the front desk.

Vilanculos Beach Lodge, on the Mozambican coast, has run its front desk on Hoyo since September 2026: the reservations calendar, the guest records, the immigration and tourism tax returns and the reports. It was written at the front desk, with the people who work it.

See the calendar, guest records and reports on a working system in your walkthrough.

Our story

Your lodge, next

See Hoyo at work.

A 30-minute walkthrough of the calendar, guest records and reports on a working system.

Request a demo