The Hoyo product tour

The work behindevery welcome.

Reservations, guests and Mozambique paperwork, organised around the way your lodge works.

hoyo.
ReservationsIllustrative
Reservations

October 2026

12 to 18 October
ConfirmedProvisional
Today at the lodge
Arrivals3Departures2In house8
Illustrative

One view of the rooms, the guests and the day ahead.

Two empty wooden deck chairs beneath a thatched veranda facing the sea.Illustrative

01Reservations

Every stay, on one calendar.

Move rooms, block maintenance days and keep direct and agency bookings in view.

  • Room moves, group bookings and provisional holds
  • Deposits, balances and folios per booking
  • One grid for direct and agency bookings
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ReservationsIllustrative
Reservations

October 2026

12 to 18 October
ConfirmedProvisional
Booking detailsA. MavelaDirect booking · 3 nights
DepositUS$ 200
BalanceUS$ 400
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02Guests

Guest details, ready for arrival.

Capture passport and ID details once per stay, then reuse them for the immigration return.

  • Digital check-in in English and Portuguese
  • Allergies, anniversaries and repeat-guest tags
  • Per-room QR guides for breakfast, WiFi and dive times
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Guest profileIllustrative

Lina Marenga

Returning guest
Nationality
Portuguese
Identity document
Captured at check-in
Allergies
Peanuts
Guest notes
Anniversary in October
Digital check-in

Your details, ready for reception.

EN / PT
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03Compliance and reporting

Mozambique paperwork, prepared.

Use the guest information already captured at check-in to prepare the returns your property needs.

  • Print-ready foreign-guest immigration returns
  • Municipal tourism tax per stay, totalled monthly
  • Monthly statistics: nationality, guest-nights and occupancy

Hoyo helps organise and prepare the information you need into print-ready formats. You stay in control of what you submit.

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Mozambique returnsIllustrative
October 2026

Immigration return

GuestNat.Guest-nights
A. MavelaZAF3
L. MarengaPRT4
C. VarelaPRT2
Municipal tourism tax✓
Monthly statistics✓
Review before submitting
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04Reports

Read the numbers. Print the day.

Reports for the accounts and a daily sheet for the morning briefing, with arrivals, departures and rooms in print.

  • Occupancy, agency receivables, cancellations and no-shows
  • IVA-inclusive totals and multi-currency revenue at the day's market rate
  • Print the day and key it in when the connection returns
Brass keys, a blank guest book and an unmarked sheet of paper on a wooden counter.Illustrative
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ReportsIllustrative
Occupancy70%Sample figures
Morning briefing

Daily sheet

12 October 2026
01A. MavelaArrival
03L. MarengaAnniversary
05S. DlaminiDeparture
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05Staff and HR

The team, ready for the day.

Schedule housekeeping shifts, keep attendance records and prepare payroll in Hoyo.

  • Shift scheduling and attendance from the fingerprint clock
  • Payroll runs with statutory deductions
  • Staff records, contracts and documents
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Staff roster

Staff roster

12 to 18 October
J. MavelaHousekeeping
B. MarengaFront desk
M. VarelaKitchen
L. NdlovuHousekeeping
Scheduled shiftDay off

Staff records, contracts and documents

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06Agencies

A clear view of your agencies.

Keep agency rate cards, commissions and contracts beside the bookings they bring.

  • Tiered rate cards: 10% / 20% / 30% / corporate
  • STO uploads, contracts and commission tiers
  • Per-agent booking pipeline visibility
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Agency bookings

Agency bookings

October 2026
AgencyRate cardBookings
Palmfrond Journeys30%8
Sandbar & Sail20%6
Coastline Trails10%4

STO uploads and contracts

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07Multi-property

Each property, its own records.

Keep guests, rates and reports separated per property, with staff permissions set for each one.

  • Per-property data separation enforced in the system
  • Separate ledgers, shared guest history where you want it
  • Group-level roll-up reporting, rolling out
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Property access

Property

Staff permissions
Sandpiper Beach Lodge

Separate guests, rates and reports

Sandpiper Island Camp

Separate guests, rates and reports

Sandpiper Bush Retreat

Separate guests, rates and reports

Group-level roll-up reporting: rolling out

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What comes next

More connections. Clear on progress.

Channels, payments and connected finance are at different stages. Here is what each means for your property.

In certification

Channels and OTAs

Rates, availability, stop sell and minimum stay through Channex, with bookings returning to the Hoyo calendar. Our certification with Channex is in progress and no OTA is connected through Hoyo yet.

Room types and rate plans are mapped per channel. We confirm in writing what your property can use, and when, before you commit.

Rolling out

Payments by MozPay

Online Visa and Mastercard payments in meticais, switched on property by property. We confirm in writing how payments settle for your property before you take a payment.

MozPay fees are quoted per property, because they depend on your property's setup. Ask us for a rate for your lodge and we will put it in writing.

In development

Connected finance and POS

Hoyo will read invoices, receipts and till sessions from the system your accountant already uses.

Hoyo is not an AT certified invoicing system. In Mozambique those documents must come from a licensed system, so Hoyo will connect to yours and leave it as the fiscal system of record.

See Hoyo at work.

We will show you the calendar, the reports and the payroll on a working system. 30 minutes, no slides.

Request a demo
A wooden table set for two with white plates, glasses and linen napkins by the sea.Illustrative