Features
The whole lodge.
In one place.
Six modules. Every workflow a lodge needs to run, settle and grow — with the texture of African hospitality baked in from line one.
01 · Reservations
A calendar that thinks like a host.
Drag a booking from one room to another. Block off maintenance days. Sync with Booking.com, Expedia and your direct site so the same calendar is the source of truth for every channel.
- Drag-and-drop room moves with audit trail
- Channel sync (OTAs + direct + agencies)
- Deposits, balances, and folios tracked per booking
- Group bookings, repeat-guest holds, allotment management
02 · Guests
Profiles built for border posts.
African travel often means visas, passports, and arrival-card paperwork. Hoyo captures every detail once — and re-uses it for every check-in, every receipt, every immigration return.
- Passport OCR — scan once, reuse forever
- Visa expiry, allergies, anniversaries, repeat-guest tags
- Digital check-in in EN and PT
- Per-room QR guides for breakfast hours, WiFi, dive times
PASSPORT
Sofia Mendoza
Portugal · ESP
Check-in language
03 · Reports
Numbers your accountant will love.
Print-ready, auditor-friendly reports across every dimension you actually run on — occupancy, RevPAR, outstanding receivables, IVA-inclusive totals, FX-converted revenue.
- Occupancy, ADR, RevPAR — daily / monthly / yearly
- Outstanding receivables and ageing analysis
- Cancellation and no-show tracking
- Multi-currency revenue, FX from Banco de Moçambique
Occupancy · 2026 YTD
78%
RevPAR
$ 264
04 · Staff & HR
Roster, attendance, payroll.
Schedule housekeeping shifts, log clock-ins, and run payroll without leaving Hoyo. Built for teams of 6 or 60 — including multi-property roll-up for groups.
- Shift scheduling with role-based templates
- Attendance logging via mobile or fingerprint
- Payroll runs with statutory deductions
- Performance notes and annual review tracking
Roster · this week
12–18 May
Joaquim
Housekeeping
Beatriz
Front desk
Mateus
Kitchen
Lina
Housekeeping
05 · Agencies
Agency management, finally sane.
99% of bookings come through agents. Hoyo treats them as first-class — STO uploads, tiered rate cards, commission tracking, and agency statements that reconcile to the cent.
- Tiered rate cards (10% / 20% / 30% / corporate)
- STO upload and contract storage
- Commission accruals and statement export
- Per-agent booking pipeline visibility
Agency mix · May
33 bookings
06 · Multi-property
From one lodge to a portfolio.
When you're ready to add the next property — or you already manage a group — Hoyo scales with you. Shared guest profiles, consolidated reporting, separate ledgers.
- Per-property ledgers, shared guest CRM
- Group-level dashboards and roll-up reports
- Cross-property reservation transfers
- Brand-level theming with property-level overrides
Group view
Indian Ocean Group
Vilanculos Beach Lodge
78%
Bazaruto Retreat
64%
Inhambane Camp
91%
Consolidated · roll-up · 3 properties
See it running on a real lodge.
We'll show you the calendar, reports, and payroll — live, on a working Mozambican lodge. 30 minutes, no slides.
Request a demo